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希望由中文專員回覆郵件。

希望由中文专员回覆邮件。

한국어로 편히 예약・문의 부탁드립니다.

Sushi Hirokawa

Our Request

In order to ensure a secure reservation at Sushi Hirokawa and to satisfy guests, we require advance payment for the courses and kindly ask for your attention to the rules and notices below.

Please be advised that you may be denied entry if these rules and notices are not followed. Please note that no refunds or changes to a different time or date will be possible in such cases.
We ask your understanding and cooperation.

We hope you enjoy your meal and that your time and experience at the Sushi Hirokawa is a truly memorable and special one.

① Basic Rules at Sushi Restaurants
Sushi Hirokawa serves Omakase courses using seasonal seafood, and so is unable to accommodate requests to substitute seafood due to personal preferences or religious reasons.
If you have allergies, please specify in detail the exact ingredients the guest(s) cannot eat.
We cannot accept vague or general descriptions such as "shellfish" or "seafood," and also may able to accommodate guests with multiple allergies. Thank you for your understanding.
The restaurant will be unable to accommodate any sudden dietary requests made on the day of the reservation.
The restaurant does not use any meat or meat-based products in the courses and so is able to accommodate guests who avoid only meat.
② Rules for Entering the Restaurant
The wearing of strong scents such as perfume or cologne is strictly prohibited.
Wearing strong scents such as perfume or cologne will affect the taste and aroma of the food and dishes for the guests themselves, as well as the dining experience of other guests.
There may be other guests celebrating special occasions such as anniversaries.
The wearing of T-shirts, short pants, sandals, hats, caps and other casual attire or clothes is prohibited.
Please be sure to read and agree to the Cancellation Policy before proceeding with your reservation.
③ Please be on time
Your reservation will be canceled if you are more than 15 minutes late, so please do not be late for your reservation. Please arrive with ample time, preferably at least 5 minutes before your reservation time.
Due to frequent delays and sudden cancellations of flights and Shinkansen (bullet train) services, we are unable to accept reservations for the same day of arrival to Japan via international flights, as well as long distance domestic travel.
  • Please contact us at contactus@myconciergejapan.com if you are running late or in any case of emergency.
    Please do not contact the restaurant directly, or through your hotel, or other proxies as it will be considered invalid.
You will receive an email once seating availability has been confirmed. Payment for your selected courses via the payment link in the email will be required in order to complete your reservation.