nent | Reservation

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Our Request

In order to ensure that customers are provided with the highest quality food and service, fresh ingredients are carefully selected, purchased and prepared for each customer before customers arrive for their reservation. After confirming food allergies and consideration of preferences, the restaurant is dedicated to serving only the freshest and finest ingredients available. In addition to some of the reasons mentioned above, and due to the high volume of reservations as well as overlap with other customers making reservations, we kindly request that customers secure a reservation by paying for their course with a credit card or PayPal before their reservation. We hope you enjoy your time at the restaurant, and that your time at the restaurant, is a special one.

Reservation

Date of reservation

Time of reservation

Reservation menu: Kids Menu

Number of people in reservation: Adult

: Please be informed that only children over the age of 12 who can eat the course may enter the restaurant. We ask for your kind understanding.

※ An additional 10% reservation charge is required when making an online reservation.

Personal Information

Name: First Name

Last Name

Gender

Country

Hotel name or address of place of stay in Japan

Emergency Contact Phone No.

E-mail: ※ Please do not use @gmx.de, @web.de, @hotmail.com, @outlook.com or @msn.com

E-mail (Confirmation): ※ Copy and Paste disabled for the Confirmation Email.

Regarding Allergies

Please check any that apply:: 【1】Someone has a food allergy . 【2】Someone has a food that they dislike. 【3】Someone has a food that they cannot eat due to religious belief. 【4】Everyone in the reservation can eat anything.

Any food allergies or food that you cannot eat:: ※ Please describe in detail any allergies, dietary requests or foods that any of the guests cannot eat, as well as how many guests it applies to (the request may be applied to all guests if not specified).

※ Please be informed that the restaurant is unable to accommodate any sudden dietary requests made on the day of the reservation.

Please be advised that your request for a reservation may be be denied if there are too many dietary restrictions due to allergies or preferences.

Do you have any special requests or comments regarding your reservation for the restaurant?: Yes No

Comments and Requests

How did you hear about us?

Cancellation Policy

※ Cancellations made up to 15:00 JST of 3 days before the reservation date are eligible to receive a full refund. (We are not responsible for exchange rate fluctuations)
※ Cancellations made after 15:00 JST of 3 days before, 2 days before, 1 day before, or on the day of the reservation date are not eligible to receive any refund.
※ All changes to the reservation are required to be made at least 3 days before the reservation date.
※ Requests to change or cancel a reservation made after the specified days above will not be eligible for any refund and requests to change the reservation to an alternative date/time will not be accommodated.
※ Reservations will be cancelled and entry will be denied if more than 15 minutes late and no refund will be provided.
※ Your reservation will be completed through us at My Concierge Japan.
Please contact us at My Concierge Japan regarding any requests to change or cancel your reservation and not through other channels. Your request will not be considered valid unless we are directly contacted:
contactus@myconciergejapan.com

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