RESERVATION

A request from the owner

In order to ensure that we provide our customers with the highest quality food and service, fresh ingredients are carefully selected, purchased and prepared for each customer before customers arrive for their reservation.
After confirming food allergies and consideration of preferences, we are dedicated to serving only the freshest and finest ingredients available.
In addition to some of the reasons mentioned above, and due to the high volume of reservations as well as overlap with other customers making reservations, we kindly request that customers secure a reservation by paying for their course with a credit card or PayPal before their reservation.
We look forward to serving you at our restaurant, and making your time at our restaurant, a special one.

I would like a reply in English.

OK

希望由中文專員回覆郵件。

希望由中文专员回覆邮件。

한국어로 편히 예약・문의 부탁드립니다.

Reservation

Date of reservation

Time of reservation

※ The number of adult guests will be automatically filled after the courses are selected.

Reservation menu

Number of people in reservation
Adult
Children

Please input the ages of any children included in the reservation.

※ Please note that only children 9 years and older who order a course are allowed.

※ Reservations from Oct to April will be inside the restaurant, and reservations May to Sept will be outside riverside dining. Both are traditional-style seating on the floor on Japanese cushions.

※ Please let us regarding guests who may have difficulty sitting on the floor. The restaurant can prepare a “zaisu” (a legless floor chair). Please note that there is a limit to the number of zaisu available.

※ Please note if it rains or other bad weather, riverside dining will become unavailable and guests will be seated inside the restaurant.

※ An additional 10% reservation charge is required when making an online reservation.

Personal Information

Name
First Name
Last Name
Gender

Country

Hotel name or address of place of stay in Japan
Emergency Contact Phone No.
E-mail

※ Please do not use @gmx.de, @web.de, @hotmail.com, @outlook.com or @msn.com

E-mail (Confirmation)

※ Copy and Paste disabled for the Confirmation Email.

Regarding Allergies

Please check any that apply:
Any food allergies or food that you cannot eat:

※ Please describe in detail any allergies, dietary requests or foods that any of the guests cannot eat, as well as how many guests it applies to (the request may be applied to all guests if not specified).

※ Please be informed that the restaurant is unable to accommodate any sudden dietary requests made on the day of the reservation.

Do you have any special requests or comments regarding your reservation for the restaurant?
Comments and Requests
How did you hear about us?
For reservations with 1 to 4 guests:
※ Cancellations made up to 15:00 JST of 3 days before the reservation date are eligible to receive a full refund.
※ Cancellations made after 15:00 JST of 3 days before, or within 2 days before, 1 day before, or on the day of the reservation date are not eligible to receive any refund.
※ All changes to the reservation are required to be made by 15:00 JST of 3 days before the reservation date.

For reservations with 5 or more guests:
※ Cancellations made up to 15:00 JST of 7 days before the reservation date are eligible to receive a full refund.
※ Cancellations made after 15:00 JST of 7 days before, or within 6 days from the reservation date are not eligible to receive any refund.
※ All changes to the reservation are required to be made by 15:00 JST of 7 days before the reservation date.

※ Requests to change or cancel a reservation made after the specified days above will not be eligible for any refund and requests to change the reservation to an alternative date/time will not be accommodated.
※ Reservations will be cancelled and entry will be denied if more than 15 minutes late and no refund will be provided.
※ Your reservation will be completed through us at My Concierge Japan.
Please contact us at My Concierge Japan regarding any requests to change or cancel your reservation and not through other channels. Your request will not be considered valid unless we are directly contacted:
contactus@myconciergejapan.com
Please check your spam/junk folder. Please also confirm that your email address is correct or you will not receive our emails. After pressing send, you should receive an automated email right away.
    You will receive an email once seating availability has been confirmed. Payment for your selected courses via the payment link in the email will be required in order to complete your reservation.