Our Request to our Guests

To ensure that guests are provided with the highest quality of food, service and hospitality, Mouriya confirms all allergies, food preferences and requests that guests may have in advance and carefully selects the ingredients, prepares the courses and accommodates special occasions based on the information received in this request for a reservation.

Due to a high volume of requests, limited number of seating and to prevent overlap with other guests looking to make a reservation, Mouriya humbly asks that you secure your reservation by completing payment for your courses in advance. We thank you for your understanding and cooperation.

We hope you enjoy your meal and that your time and experience at the Mouriya is a truly memorable and special one.

Restaurant Location
Royal（KOBE）
Select Location
Sannomiya（KOBE）
Royal（KOBE）
Lin（KOBE）

Reservation

Date of reservation

【Important Notice】

※ Due to the large number of reservations we receive on a daily basis, please note that making changes to your reservation, such as to a different time or date, after your reservation request has been made will take considerable time to process.
We ask that you carefully double-check the date, time and number of guests of your reservation request BEFORE sending it. Thank you for your cooperation.

Time of reservation

Due to the high number of reservations, please note that your reservation may be accepted with a time adjustment of 30min to 1hr before/after your originally requested time.

Menu (Adult)

Number of Adult Guests

Royal Mouriya can only accommodate guests aged 10 years and older.
Please select the Sannomiya branch from the Select Location for a reservation which include any children under the age of 10.

Sannomiya（KOBE）

An additional 10% reservation charge is required when making an online reservation.

Personal Information

Name
First Name
Last Name
Gender

Country

Hotel name or address of place of stay in Japan
Emergency Contact Phone No.
E-mail

※ Please do not use @gmx.de, @web.de, @hotmail.com, @outlook.com or @msn.com

E-mail (Confirmation)

※ Copy and Paste disabled for the Confirmation Email.

Regarding Allergies

Please check any that apply:
Food allergies and dietary restrictions:

※ Please describe in detail any allergies, dietary requests or foods that any of the guests cannot eat, as well as how many guests it applies to (the request may be applied to all guests if not specified).

※ Please be informed that the restaurant is unable to accommodate any sudden dietary requests made on the day of the reservation.

Do you have any special requests or comments regarding your reservation for the restaurant?
Comments and Requests
※ Cancellations made up to 15:00 JST of 3 days before the reservation date are eligible to receive a full refund.
※ Cancellations made after 15:00 JST of 3 days before, 2 days before, 1 day before, or on the day of the reservation date are not eligible to receive any refund.
※ All changes to the reservation are required to be made by 15:00 JST of 3 days before the reservation date.
※ Requests to change or cancel a reservation made after the specified days above will not be eligible for any refund and requests to change the reservation to an alternative date/time will not be accommodated.
※ Reservations will be cancelled and entry will be denied if more than 15 minutes late and no refund will be provided.
※ Your reservation will be completed through us at My Concierge Japan.
Please contact us at My Concierge Japan regarding any requests to change or cancel your reservation and not through other channels. Your request will not be considered valid unless we are directly contacted:
contactus@myconciergejapan.com
Please check your spam/junk folder. Please also confirm that your email address is correct or you will not receive our emails. After pressing send, you should receive an automated email right away.
    You will receive an email once seating availability has been confirmed. Payment for your selected courses via the payment link in the email will be required in order to complete your reservation.